Privacy Policy

Effective date: July 3, 2026

Sanctuary Community Initiative ("Sanctuary," "we," "us," or "our") respects your privacy. This policy explains what information we collect through sanctuaryci.org, how we use it, and the choices you have. By using our website, you agree to the practices described here.

Information We Collect

  • Information you provide: your name, email, phone number, message, and any details you submit through our contact form, donation forms, volunteer or board applications, or newsletter sign-up.
  • Donation information: when you give, payment details are collected and processed by our third-party payment processor, Donorbox. We do not store full card numbers on our servers.
  • Information collected automatically: basic device and usage data (such as IP address, browser type, pages visited) gathered through cookies and similar technologies.

How We Use Your Information

We use the information we collect to:

  • respond to your messages and requests;
  • process and acknowledge donations and issue tax receipts;
  • send updates, impact stories, and event information (only if you opt in);
  • operate, maintain, and improve our website;
  • comply with legal and reporting obligations.

How We Share Information

We do not sell or rent your personal information. We share it only with:

  • Service providers who help us operate (payment processing, email delivery, analytics, hosting), bound to protect it;
  • Legal authorities when required by law or to protect the rights, safety, or property of Sanctuary, our community, or others.

Cookies & Analytics

Our site uses cookies and similar technologies to keep the site working and understand how it's used. You can control cookies through your browser settings; disabling them may affect some site features.

Data Security

We use reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Your Choices & Rights

You may:

  • unsubscribe from our emails at any time using the link in any message;
  • request access to, correction of, or deletion of the personal information we hold about you;
  • ask questions about how your information is handled. To make a request, contact us using the details below.

Children's Privacy

Our services and website are intended for adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided us information, please contact us and we will delete it.

Third-Party Links

Our site links to other organizations, including Sanctuary Recovery Centers. We are not responsible for the privacy practices of sites we don't operate; please review their policies.

Changes to This Policy

We may update this policy from time to time. The "Effective date" above shows when it was last revised. Material changes will be posted on this page.

Contact Us

Sanctuary Community Initiative
11645 N Cave Creek Rd, Phoenix, AZ 85020
(844) 978-TRUE · privacy@sanctuaryci.org